Children National Health System (Children’s National) employees fell victim to phishing scam which led to potential PHI breach for some patients. According to the reports, hackers could have gained access to PHI from the employee’s email account. The affected information includes names, addresses, dates of birth, and telephone numbers. Moreover, clinical information such as diagnoses, treatment received, medical record numbers, medical service codes or health insurance information, were also potentially accessed. Few records also included Social Security Numbers.
“We reported the phishing attack to federal law enforcement and continue to work with them in their investigation,” the statement read. “Importantly, neither patient charts nor our electronic medical records system were compromised. Only the discrete information contained in the email accounts was potentially affected.”
After the incident, the company is training the employees to handle the suspicious emails. The facility has enhanced its existing technical safeguards and a review of systems is underway.
According to the statement:
We have no evidence that this information in the emails has been misused or even accessed. However, in an abundance of caution, we began sending letters to affected patients on February 24, 2015, and have established a dedicated call center to answer questions patients may have.
We recommend that affected patients regularly review the explanation of benefits statement that they receive from their health insurer. If you identify services listed on your explanation of benefits that you did not receive, please immediately contact your insurer.
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