Data Breach in MaryLand DDA affects 9,700 clients

March 10th, 2014 by admin Leave a reply »

Case management provider Service Coordination Inc.’s (SCI) computer systems of The Maryland Developmental Disabilities Administration (DDA) was hacked which compromised 9,700 patients’ protected health information (PHI). It contained client names, demographic information, DDA service provider, medical assistance number, Medicaid and Medicaid Waiver status and reason, Social Security numbers, and other SCI service information.

“We regret the occurrence of this unfortunate criminal incident and we apologize for any inconvenience this may have caused individuals who we work with. We continue our vigilant actions to safeguard the information of those who count on us for resource coordination services and we remain committed to supporting their needs,” said John Dumas, Executive Director of Service Coordination

SCI contacted a cybersecurity forensics team which confirmed unauthorized use. SCI also notified the FBI and U.S. Department of Justice (DOJ). It requested a delay in clients’ notification to avoid hindrances in their criminal investigations. Only after law enforcement seized the hackers account and equipment, SCI began notifying the clients.

SCI is offering one year free identity theft protection to those affected by the breach. In a website statement, SCI further added,

There is no current evidence of any misuse or further release of information by the hacker or others. To help protect affected Maryland residents from the possibility of identity theft and/or fraud as a result of this incident, SCI has engaged an identity theft protection firm, to provide affected individuals with a full year of identity theft protection services at SCI’s expense.

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Organizations, especially corporate giants, have to have an information security policy in place that proves they have taken necessary steps and measures to safeguard the information they gathered. If these policies are not adhered to, the regulators may prosecute.

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