Recent Update for United Healthcare fax breach

March 14th, 2014 by admin Leave a reply »

Patient info was sent to the wrong recipient, Stephen Butler’s. A Portland, Oregon man received erroneous faxes containing protected health information (PHI) from Community Memorial Hospital patients. Fax was intended to be sent to United Healthcare, as Insurance Company but went to Butler instead.

Fax contained four patients birth dates, insurance identification numbers, and admission dates. Roper, the hospital believes that this was the only fax sent to wrong recipient. But hospital was unaware about the incident until it was contacted by the news agency. It is believed that error was mostly likely due to dialing of wrong number. United Healthcare has carried out his own investigations.

Roper St. Francis, the healthcare network released the statement,

Roper St. Francis is committed to protecting the privacy of patients. This week, Roper St. Francis leaders learned that on August 1, 2013, one fax intended for an insurance company was inadvertently sent to a wrong number. The information in the fax contained the names of four patients, their dates of birth, dates of admission, and insurance member ID numbers. Roper St. Francis leaders have personally apologized to the patients involved. The mission at Roper St. Francis is to heal all patients with compassion, faith and excellence, and this includes protecting their private information as well.

Organizations, especially corporate giants, have to have an information security policy in place that proves they have taken necessary steps and measures to safeguard the information they gathered. If these policies are not adhered to, the regulators may prosecute.

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