Indianapolis hospital sent letters with patient information

July 6th, 2014 by admin Leave a reply »

St. Vincent Breast Center of Indianapolis sent letters with patient’s information to the wrong addresses. The breach has caused St. Vincent to send alert to around 63,000 patients. Incident came to notice, when wrong recipients of the letters began calling hospital about the breach. Letters contained printed information which includes patient names, addresses and some scheduled appointments.

According to the St. Vincent there was no financial data or Social Security numbers involved in the incident. Hospital destroyed the letters which were sent by the patients. But the number of sent letter remains unknown.

“We value the privacy and security of patient information, and regret this mailing error,” Rex McKinney, privacy officer for St. Vincent Indianapolis Hospital, said to wishtv.com. “It is our priority to support those who have been affected and make the necessary changes to our patient mailing process to avoid future occurrences. We sincerely apologize for any inconveniences resulting from this unfortunate incident.” McKinney added that the organization will implement new patient information mailing strategies going forward.

Statement on St. Vincent Breast Center website includes:

Please be assured that the Center is taking steps to mitigate this incident by notifying affected individuals through this substitute notice, media notice, and destroying all letters that have been returned. The Center is also evaluating and making changes to its patient mailing processes internally and with external vendors to avoid an incident of this nature in the future.

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