Lawsuit filed against Xerox

August 17th, 2014 by admin Leave a reply »

The Texas Health and Human Services Commission (HHSC) recently filed a lawsuit against Xerox. The action was taken because Xerox hold back patient documents while working as a state’s former primary Medicaid claims administrator. Xerox motioned for a protection order, arguing that it needed the records for its defense.

“There is a legal process for the company to get any records it needs for the lawsuit, but instead Xerox has chosen to put information of Medicaid clients at risk and force the state to take court action to protect those records,” said Texas Health and Human Services Executive Commissioner Kyle Janek.

HHSC recently terminated the Xerox contract. HHSC said documents included client names, photographs, birth dates and medical and billing records. Texas had previously requested that Xerox turn over the Medicaid patient documents. HHSC also has concern over storage or security of the data, other than what the company has admitted in court.

“Xerox has admitted that it has the information and it’s being stored by its lawyers and at least one other company,” Janek said. “They have refused to tell us exactly what information they have, who has access to the information and what’s being done to protect it. We don’t know anything about the security of the servers now housing the information, staff training, background checks, nothing.”

Get your personal as well as office laptops encrypted by Alertsec

Unencrypted laptops present a major risk of data loss. 80% of information theft is due to lost or stolen laptops and other equipment. About 50% of network intrusions are performed with credentials gathered from lost or stolen devices. The penalties for a data breach are severe not only in terms of the monetary fines imposed on the organization, but also the potential loss of trust from customers and suppliers. Encryption software greatly enhances the security of your organization’s data as the information is not compromised if a laptop is lost or stolen.

Alertsec Xpress is the full disk encryption service that delivers a mobile data protection system for all information stored on laptops used throughout your organization.

Leave a Reply