Data breach occurred when Northwestern Memorial password protected, unencrypted laptop containing patient information was stolen from inside of employee’s vehicle. The affected information includes patients’ names, addresses, dates of birth, health insurance information, billing codes, date of services, physician’s name, medical record numbers, diagnosis, and treatment information. In a few cases, Social Security numbers might have also been compromised.
According to the statement on the website:
“We deeply regret any inconvenience this may cause you,” the statement read. “NMHC has a robust privacy and security program, including encryption of laptop computers. To help prevent something like this from happening again, NMHC is confirming and ensuring encryption of all laptop computers and reinforcing education with our staff on the importance of handling patients’ information securely.”
Northwestern Memorial has notified around 3,000 patients that their PHI was potentially compromised. According the reports, there is no malicious use of data. However, notification letters were sent to potentially affected patients and individuals are urged to reach out to a dedicated call center if they have any questions or concerns.
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