Stolen server leads to data breach

February 18th, 2015 by admin Leave a reply »

Three notices were sent to patients informing them about the data breach which was caused by burglary in California dentist Dr. Cathrine Steinborn’s office. Apparently, first notice didn’t contain enough information, as two more notices were sent.

“Your dental records and radiographs were fully backed up, so there will be no loss of continuity of care,” Steinborn wrote in the first data security notice. “However, your personal identity and insurance information is on the server and could be compromised.”

The first notification failed to notify patient’s the details of information may have been compromised by the data breach. Dr. Catherine explained that a door was forced open and the server containing patients’ electronic records was stolen.

A police report was filed and the dentist’s office is working with its property manager “to enhance the physical security of the building,” Steinborn explained.

Second letter mentioned that the dentist’s office does not store patients’ financial information, such as credit cards, or driver’s license numbers but keeps names, addresses, phone numbers, insurance information, dates of birth and group numbers on file. Also, patients’ Social Security numbers, as well as all patients’ health history and dental records are kept in office.

“Our server had two levels of password protection, but was not encrypted,” Steinborn said in the second letter. “Currently, our files are in the cloud, in an encrypted form. I will be having the new server encrypted. An IT specializing in HIPAA will complete a thorough risk evaluation and we will be implementing robust physical and IT security going forward.”

Final letter was about security aspects.

“We previously provided notice of this incident to you, and are providing you additional information about the incident and helpful information on protecting against identity theft and fraud.”

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