Missing documents lead to data breach

April 2nd, 2015 by admin Leave a reply »

Life Care Center of Attleboro in Massachusetts suffered a data breach when the company that stores its patient records could not find certain documents. Iron Mountain which stores records for Life Care Center could not find certain documents which contained patients’ information. The breach came to notice during the audit. The affected patients involved those who received medical care in Life Care Center between 1992 and 2004. Employees who worked at Life Care between 1992 and 1999 may also suffer a data breach.

The compromised information includes patient names, addresses, Social Security numbers, dates of birth, diagnoses, and other medical status and assessment information. The missing box of documents may also contain financial information. It is not clear how the incident occurred.

“We are taking this matter very seriously and have conducted a thorough investigation,” the statement read. “Please be assured that we have taken every step necessary to mitigate the circumstances resulting from this incident and to ensure an incident like this does not happen again.

According to Iron Mountain, records were inadvertently destroyed during a planned consolidation of storage facilities by a predecessor company.

“We are taking this matter very seriously and have conducted a thorough investigation,” the statement read. “Please be assured that we have taken every step necessary to mitigate the circumstances resulting from this incident and to ensure an incident like this does not happen again.”

Iron Mountain mentioned that it will continue the search.

“Until Iron Mountain completes a full audit of its records, they will not be able to ascertain whether the stored boxes are located, missing, misplaced, or destroyed,” according to Life Care. “This audit is expected to be completed by December 2015.”

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