BCBS facility suffers data privacy breach

October 3rd, 2015 by admin Leave a reply »


The affected information for first incident included names, addresses, internal BCBSNC account numbers, group numbers, coverage dates and premium amounts due. The internal BCBSNC account numbers printed were not the BCBSNC member identification numbers.

BCBSNC explained in a statement that a printing error caused some members’ billing invoice information to be printed on the backs of other members’ invoices. BCBSNC mentioned that its printing vendor has reviewed standard operating procedures and implemented a new quality control process.

Second data breach occurred when some BCBSNC members received payment letters that included incorrect information. A spreadsheet error reportedly led to the wrong information being printed. A new quality review process has been put into place.

Affected information for second breach that was sent to the wrong members included health plans purchased, effective dates, health insurance marketplace identification numbers, payment amounts, telephone numbers and payment identification numbers.

BCBSNC regrets these situations and any inconvenience they have caused,the statement read. Letters to affected individuals regarding the incidents were mailed on September 10, 2015.

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