Mailing Error leads to data breach

October 12th, 2015 by admin Leave a reply »

A Florida health plan suffered potential data breach after a mailing error. The incident caused some members to receive the personal information of other members.

A machine that was programmed to insert two premium statements per envelope led to some statements to be mailed to the wrong individual. Normally, just one statement should have been included in each envelope.

According to the reports, 1,400 individuals received data breach notification from CarePlus. Affected Information potentially includes names, addresses, and CarePlus identification numbers. Social Security numbers were not included in the statements.

As per CarePlus, there is no reason to believe that the disclosed information has been used inappropriately. Extra security measures are added by CarePlus to ensure quality assurance in the mailroom.

Company has notified the individuals about the incident.

According to the statement:

CarePlus is monitoring all claim activity to reduce the possibility of medical identity theft. Any members who have any questions should call CarePlus at 1-800-794-5907, from 8 a.m. to 8 p.m., seven days a week.Anyone who believes their information is being used by someone else is urged to contact CarePlus at once.

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