Hyatt Hotels detected malware on the computer system. According to the reports, the system used to process payments for its hotels. The report didn’t mention the extent of damage done by the breach.
The actual number of customer data actually stolen, the time of malware presence on the system and number of affected properties are not known. Company’s operates 627 facilities in 52 countries.
Brands operated by the Hyatt Hotels Corporation include Hyatt, Park Hyatt, Andaz, Grand Hyatt, Hyatt Centric, Hyatt Regency, Hyatt Place, Hyatt House, Hyatt Zilara, Hyatt Ziva, Hyatt Residences and Hyatt Residence Club.
“As soon as we discovered the activity, we launched an investigation and engaged leading third-party cyber security experts,” Hyatt global president of operations Chuck Floyd said in a statement.
“We have taken steps to strengthen the security of our systems, and customers can feel confident using payment cards at Hyatt hotels worldwide,” Floyd added.
All Hyatt customers are being encouraged to review their payment card accounts.
“Hotel chains are prime targets for hackers since they store and process a treasure trove of sensitive customer data,” IDT911 chairman and founder Adam Levin told eSecurity Planet by email. “Consumers should immediately check their accounts for any suspicious activity and sign up with their bank, credit union, or credit card company for transactional monitoring so that they are notified any time there is activity in their credit or bank accounts.”
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