Centegra Health System sent data breach notification to 2,929 patients. According to the reports, mailing error may have exposed some of their personal information.
Medical bills detailing “limited” personal information of 3,000 Centegra Health System patients recently were sent to the wrong addresses because of a mail room error at a third-party contractor, a Centegra spokeswoman said.
At the vendor MedAssets, automatic mail filing equipment was accidentally changed.
This led to two Centegra billing statements to be put in one envelope.
“Centegra Health System and MedAssets apologize for this error and are committed to fully protecting patient privacy,” Green said. “Centegra is working closely with MedAssets to ensure it has taken every step necessary to address the incident.”
Affected information included patient names, addresses, account numbers, original account balance, third-party payment, billing discounts and adjustments, and the amount owed. Hospital service dates, a summary of services provided and related charges were also included.
Green mentioned that even though 6,000 Centegra patients were affected by the error, half received two billing statements – One for their own hospital service and the second for detailed another patient’s service.
There is no reason to believe that the exposed information was inappropriately used, she said.
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