Malicious email and data breach

May 11th, 2016 by admin Leave a reply »

Mayfield Brain and Spine may have suffered data breach due to malicious emails. It has notified some patients about the healthcare ransomware incident. According to OCR reporting tool, the breach has affected 23,341 individuals.

According to the statement, Mayfield Brain and Spine medical center mentioned that an unauthorized entity accessed its account related to outside vendor. After accessing the database it has sent a fraudulent email. The modus operand was simple. When email recipients opened the attachment, malware gets downloaded.

“The vendor receives only email addresses from Mayfield,” said Mayfield Clinic Inc.’s Vice President of Communications Thomas Rosenberger. “No other health or financial information is shared. In this incident, no Mayfield systems were involved, and no patient health or financial information was compromised.

Facility works with vendor to email Mayfield information, such as newsletters, educational information, invitations, and announcements. The vendors also send the emails to patients, business associates, event attendees, website contacts, and other people associated with Mayfield Clinic Inc.

“Mayfield’s first priority is always the well-being of our patients. Once we learned of the incident, we immediately communicated with recipients by email, by social media, and on our website, including both notification and instructions on how to remove the virus.”

Mayfield Brain and Spine guided recipients to resolve the issue by downloading free software to eliminate the malware.  Also, it has collaborated with the vendor’s compliance office to analyze the situation. The facility is also working with computer virus protection service to nullify the virus.

“We are continuously monitoring the situation,” continued Rosenberger. “With all of the action taken to date, we do not believe that recipients of the fraudulent email need to take any additional steps at this time.”

According to the statement:

Mayfield Brain & Spine is the full-service patient care provider of the Mayfield Clinic, one of the nation’s leading physician organizations for neurosurgical treatment, education, and research. With more than 20 specialists in neurosurgery, interventional neuroradiology, physical medicine and rehabilitation, and pain management, Mayfield Brain & Spine treats 20,000 patients from 35 states and 13 countries in a typical year. Mayfield physicians specialize in the treatment of back and neck pain, sciatica, Parkinson’s disease, essential tremor, NPH, epilepsy, brain and spinal tumors, stroke, moyamoya, brain aneurysms, Chiari malformation, scoliosis, kyphosis, facial pain, facial twitch, trauma, concussion, spinal cord injury, and carpal tunnel. As leading innovators in their field, Mayfield physicians have pioneered surgical procedures and instrumentation that have revolutionized the medical art of neurosurgery for spinal diseases and disorders, brain tumors, and neurovascular diseases and disorders.

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