Data breach due to printing error

September 26th, 2016 by admin Leave a reply »

A California health system recently announced data breach due to internal printing error. It may have exposed a limited amount of patient information. Facility is notifying 1,000 members affected by the incident.

Facility mentioned that the printing error took place on October 7, 2015 which involved “CalOptima MediCal members with diabetes receiving a health incentive survey that may have included an extra survey meant for another member.”

CalOptima found about the incident on October 8, 2015. It has stopped all printing work but the surveys which were already mailed were unable to be retrieved. As per the OCR list,  around 1,000 individuals as having been affected.

Affected information included the member’s first and last name, Client Identification Number (CIN) and, in some cases, information about the member’s diabetes diagnosis. Data such as Social Security numbers, driver’s license numbers or financial account numbers were not present in the survey.

“Your privacy is very important to us, and we apologize for this mistake,” CalOptima stated. “We have reviewed and changed our procedures and practices to minimize the risk of this event happening again. Extra training was provided to the business unit where the error occurred.”

Role of human error in security data breach:

The threats of human error by insider mistakes is real. Many incidents occur due to mistakes which can be avoided. Double checking and making the process fool proof can help to avoid security incidents. These mistakes are costly because it involves sensitive data. The greatest impact of human error is introduction of malware in the system.

According to the recent research, around 59 percent agree that most security threats are the outcome of innocent mistakes of employees instead of malicious abuse of privileges. Many tools are available in the market. It avoids such incidents which can lead to catastrophic events for the company.

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