Data breach due to billing service provider

November 24th, 2016 by admin Leave a reply »

A physical therapy provider recently suffered data breach which involves personal information. The security incident may have affected 1,100 patients at Best Health Physical Therapy. secure-data

Best Health is owned by Travis Lombardi, PT, MSPT.  It provides solution and services to meet rehabilitation goals of individuals. It provides solution for orthopedic and sports medicine, neurological, arthritis, fracture and other issues.

Facility came to know that one of the computer from its billing services provider was inappropriately accessed. The person who got access to the accounts writes blogs on internet security. The individual was reportedly looking for data vulnerabilities. He said that he has no intention of misusing any of the accessed information.

Potentially affected information includes names, addresses, dates of birth, insurance information, driver’s license information and health information. Best Health said that there is no evidence that the data was misused. It also highlighted the fact that the vulnerability was not on its computer system. Billing provider’s system failed to secure its system.

“Best Health took immediate steps to investigate and determine the source and extent of any access to our patients’ information,” Best Health said. “The vulnerability was identified and closed by the billing service provider immediately. Updated access controls are now in place to secure the account. Best Health has terminated its relationship with the billing service provider.”

Best Health did not mention the number of affected individuals but as per the OCR data breach reporting tool,  total 1,100 patients’ information were affected.

“Best Health takes the privacy and protection of its patients very seriously and we sincerely apologize for any concern that this may cause. If you are a patient of Best Health and have questions or concerns regarding this matter and/or the protections available to you, please do not hesitate to call.”

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