Quest Diagnostics recently suffered data breach which may have involved the information of 34,000 patients. According to the reports, an unauthorized third party got access of the MyQuest Care360® internet application.
Quest Diagnostics is a global company with headquarters in the U.S. It has operations in India, Ireland, and Mexico. Customers from more than 130 countries use its products and services. Facility also has collaboration with many international diagnostic laboratories, clinics and hospitals.
In United States, facility provides clinical testing services through a national network of laboratories. It is located in major metropolitan areas. In India, it provides a range of products and services to physicians, hospitals, life insurance companies and pharmaceutical/biotech companies through the state-of-the-art laboratory facility in Gurgaon.
In the data breach, Social Security numbers, credit card information, and insurance or other financial information are safe. Affected information included name, date of birth, lab results, and telephone numbers for few.
“When the intrusion was discovered, we immediately took steps to stop any further unauthorized activity,” read the letter, which was signed by Quest Executive Director of Compliance Operations & Privacy Office Carl A. Landorno. “We are taking steps to prevent similar incidents from happening in the future, and are working with a leading cybersecurity firm to assist with our investigation and to further evaluate our systems. We have also reported the incident to federal law enforcement authorities.”
Quest believes that there is no indication that the PHI has been misused in any way. It also mentioned that there is no need for potentially affected individuals to take additional steps to protect themselves from the breach.
“We sincerely apologize for this breach of your information. We have established a dedicated toll free number for you to call if you have any questions regarding this incident.”
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