Health Facility suffers data breach due to improper shredding of paper documents

March 9th, 2017 by admin Leave a reply »

Minnesota-based Allina Health recently suffered data breach due to paper documents, which were emptied into the trash insecurely. As per the reports, proper shredding of the documents was not done.

Documents belong to physician’s private office and was supposed to be shredded at the Minneapolis Heart Institute at Abbott Northwestern Hospital. After the incident, facility launched an investigation. Affected information included patient information including names, medical record numbers, addresses, and insurance information.

As per the OCR data breach reporting tool, incident affected 776 patients.  Facility mentioned that some patients use their Social Security numbers as identification numbers on insurance documents.  Hence there is possibility of Social Security numbers being exposed.

“Allina Health has undertaken a system wide awareness campaign to inform the workforce of the simplified “shred all paper” disposal process and reinforced its safeguards policy to re-emphasize the importance of proper disposal.”

Allina Health also added that there is no information or evidence of any misuse of the data. It is notifying affected patients. Also, one year of free credit monitoring and identity protection services are provided.

“Allina Health has simplified its systemwide process to require all paper and documents be placed into secured or locked shredding bins, whether or not the paper contains patient information,” the statement explained. “All paper is shredded and then recycled. The enhanced process also removes all desk-side recycling bins to prevent paper from being placed into recycling without being shredded first.”

Allina Health mentioned that it takes the confidentiality of patients’ information very seriously. Also, it will take steps to ensure that a similar incident does not occur in the future. Patients who believe they may have been impacted or patients who have other questions should call toll-free number.

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