It is unbelievable but remains a fact that a determined hacker can easily get into anyone’s computer and access confidential data. Even a big corporate giant, Citigroup, was not spared!
According to Citigroup, hackers have breached Citigroup’s network and accessed data of thousands of bank-card holders in the United States.
The incident was discovered last month during a daily ‘check-up’. 1% of the bank’s credit card accounts have been compromised. Customer names, account numbers, addresses, email addresses and a few other demographic fields were accessed. The hackers were not lucky enough to get info such as birth dates, card security codes, card expiration dates and social security numbers as they were stored at a different location.
The bank’s spokesperson confirmed that the bank is reaching out to affected customers and issuing them new credit cards. Strong security measures have been implemented to prevent such an incident from taking place again. Law-enforcement officials have been notified.
What is shocking is that Citigroup knew that their customers’ data was compromised back in early May. But the public is informed only now, one full month later. One Canadian found out about the problem after his ATM transaction was denied, rather than through official notification from his bank.
FDIC Chairman Sheila Bair said on Thursday that the Federal Deposit Insurance Corp is in the process of implementing guidelines for banks and might ask some banks to increase their data security when a customer accesses his online accounts.
Data breaches are a fact of today’s cyber world but companies are obligated to inform their customers in time.
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