Posts Tagged ‘data protection act’

Massive Data Breach at University of York

March 21st, 2011
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The University of York (informally York University, occasionally abbreviated as Ebor. for post-nominals), is an academic institution located in the city of York, England. Established in 1963, the campus university has expanded to more than thirty departments and centres, covering a wide range of subjects

The same university has now been pleaded guilty of a massive data breach which involves publishing the personal details of over 17,000 students including their cellphone numbers, date of birth and qualification scores from previous examinations.

The breach incident had happened in the starting week of March has also been reported to the UK data protection registrar, the Information Commissioner’s Office (ICO). As part of the prevention measure, the university has already apologised from their side for data breach and are also reviewing their security system.

So what exactly happened?

Ever since the breach incident happened, the confidential information of students was exposed to public visitors of the university website. This meant that any one could access over 17,000 records of all university staff, faculty members and registered students. This happened because the site page was not secure using a password protection mechanism thereby providing easy and open access to the data.

What is all the more concerning is that apart from the students their emergency contacts information was also exposed there by indicating that the breach was not just limited to the students.

University Registrar Dr David Duncan, issued a statement which said: “We are also investigating all procedures and management systems and will undertake a thorough review of our data security arrangements. “The Information Commissioner has been informed. “I would like to apologise to everyone who has been affected by this breach.” David Duncan added, “We will contact these individuals over the next 24 hours to inform them and to discuss this matter”.

The data breach was first discovered by the university’s student run newspaper.

The Information Commissioner’s Office (ICO) is conducting enquiries into the data breach incident at University of York.

An ICO spokesperson said, “We will be making enquiries into the circumstances of this alleged breach of the Data Protection Act before deciding what action, if any, needs to be taken”.

If found guilty the university could face punishment from the ICO. The Information Commissioner’s Office has the power to fine any organisation with up to £500,000 if they find any organization guilty of breaching the act.

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Major Data Breach at Britain’s Identity and Passport Services

March 3rd, 2011

Bretain's Identity and Passport Service in data breach

It has been an ongoing problem for organizations to keep secure their sensitive data. Hacking of such information is an emerging issue and became common nowadays. Security threats are increasingly becoming focused on where the organization keeps its data and how to break data security. This time Britain’s Identity and Passport Services (IPS) is in a major data breach. 21 passport renewal applications went missing from the Britain’s Identity and Passport Office and it is still not confirm how the documents were lost. No one is there to confirm how the documents went missing neither the commissioner nor the IPS.

Information Commissioners Office

Identity and Passport Services has breached the country’s Data Protection Act and reprimanded by the Information Commissioners Office (ICO) for losing the applications. ICO informed that the documents were lost in May 2010 and all affected individuals were informed. The lost documents included personal data of both the applicants and the counter-signatories.

Mick Gorrill, head of enforcement at the ICO said, “A passport is an important identification document and it is clearly of concern that information relating to renewal applications has been lost”.

To be levied with a fine, the breach must either have been deliberate or the data controller must have known that there was a risk that a contravention would occur and failed to take reasonable steps to prevent it. The ICO has got the additional powers of levying in April 2010. Since that ICO has fined a total of four organizations and have authority to fine up to £500,000 for the most serious breaches.

Identity and Passport Service Response

There was no evidence to suggest that the applications have fallen into the wrong hands but Identity and Passport Service taking steps to stop this happening again and has signed an undertaking to improve its data storage procedures and policies.

UK Passport

According to a spokesman for the Identity and Passport Service, “IPS takes the security of its customer data extremely seriously. Following the loss of details relating to 21 passport applications in May 2010, IPS took immediate action to cancel the application information. We are confident that customers were not subject to any risk of identity fraud”.

IPS agreed to regular audits and inspections of its procedures and an internal security review has been carried out since the lapse in data security. During the past five years IPS has safely handled more than 25 million passport applications but have significantly tightened its processes to prevent such an incident happening again.

A simple mistake or carelessness can cost substantial amounts of money and data loss. There is a need for organizations to use data encryption software or other data protection measures for the security of sensitive information.

Secure your Data with Alertsec

Following the essential guidelines is very necessary for data security in any organization. This news exemplifies the need for data protection applications. In an incident which highlights the need of Data encryption software and recovery software, the threat could have simply been reduced to an insurance matter by a mere investment of $13/month. The information would have been secure with no loss what so ever. That is certainly a small price to pay compared to what can happen if you lose confidential or sensitive data.

Alertsec Xpress offers a very good and easy-to-use laptop security service that includes more than the traditional software licensing model. Feel free to subscribe for your personal 30-day free trial.

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Royal Wolverhampton Hospitals NHS Trust looses patient records

August 26th, 2010
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Yet another NHS Trust has been found in breach of the Data Protection Act (DPA) after it lost sensitive patient records stored on an unencrypted CD.

Information Commissioner’s Office (ICO), the data security watchdog explained that the Royal Wolverhampton Hospitals NHS Trust lost a CD containing over 100 records from the Intensive Care Unit of New Cross Hospital’s Heart and Lung Unit.

The lost CD which was unencrypted with no password protection was later found at a bus stop near the hospital. “The fact that this information was several years old is of no consequence – patients’ personal data should always be handled in accordance with the Data Protection Act,” said Mick Gorrill, head of enforcement at the ICO. “I am pleased that the Trust has agreed to take remedial steps to ensure such an incident does not happen again,” he added.

The trust and ICO have been unable to determine how or why the CD was made. The Trust has agreed to sign a formal undertaking with the ICO to ensure similar incidents do not occur in the future. This will involve better staff training in data protection and ensuring patient charts released to consultants are signed for and chased up for return every week.

Though the matter has been put to rest now, security vendors have a different take on the incident altogether. Mark Fullbrook, UK and Ireland director at Cyber-Ark, argued that it is lucky to have escaped without a fine.

“What’s particularly disappointing in this case is that, with so many better-enabled devices and means of storing information, should this highly sensitive information have really been held and transported by CD?” he added. “The Trust couldn’t even explain how and why an unprotected CD with patient records was produced in the first place.”

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Around the World in 80 Unencrypted Days

July 27th, 2009

disk-encryptionFrom the capital city of the United Kingdom to the capital city of California.  It doesn’t matter if you are in London or Sacramento – you need to encrypt your disk drives.  At one level it seems so obvious. But as these stories show – it’s much easier said than done!  They are both not only examples of the need for encryption but the need for just outright deleting and destroying old information.

In London, the Jubilee Managing Agency which is part of Lloyds and the parent of automobile insurance provider Jubilee Motor Policies, breached the Data Protection Act (DPA) by misplacing an unencrypted disk containing the personal details of around 2,100 UK policyholders.  The Information Commissioners Office (ICO) is the UK’s independent authority set up to promote access to official information and to protect personal information.  The have required that Jubilee agree to complete a formal undertaking in which it promises to take reasonable measures to keep personal information secure in the future.

The ICO said that Jubilee suffered from a lack of detailed data security procedures and policies, and insufficient staff training.  Insurance companies are particularly vulnerable to data theft because they have to keep information for many years to help them calculate their insurance charges.  But the need to keep the data and the need to keep the data unencrypted on personal computers should be two different things.

Sally-Anne Poole, head of enforcement and investigations at the Information Commissioner’s Office (ICO), said that since November 2007, 161 data security breaches have been reported to the ICO in the private sector. Poole notes “We urge all CEOs and their senior management teams to ensure data protection is treated as a corporate governance issue affecting the whole organisation. All organisations need to make sure that safeguarding the personal information of customers and staff is embedded in their organisational culture.”

Meanwhile, thousands of miles away, 6,000 current and former employees at Sutter Health in Sacramento, California are being notified that they should keep an eye on their credit reports.  This breach is a clear example where had a data security measure like laptop encryption software been used; the entire incident could have been avoided.

This leak was discovered by a computer repair shop which found the data on an old laptop that had been brought in for repair. Until they were contacted by the computer repair shop, Sutter Health’s records had shown that the computer was in the possession of a Sutter employee since 2007.  Fortunately for Sutter, when a computer repair shop employee realized that sensitive information on the computer, the company immediately contacted Sutter.

The solution seems so obvious – but only in hindsight was it obvious to this company. Sutter is quite belatedly starting to use encryption software on all its laptop computers.  Furthermore, training has been established so all employees know not to save files locally, on hard drives, but to save them instead on network drives that can be monitored and secured by the company.

While full details were not released in the London case – both instances appear to be dealing with disk drives that quite simply had fallen off the active inventorying by the company.  It’s just another reason for laptop encryption software- even when mistakes happen, this software will keep an “organization” or an “organisation” covered around the world.