IDG

Healthcare Data Breaches and Patients

March 23rd, 2015

Healthcare breaches affect hospitals and patients alike, says survey by TransUnion. The organization can face huge penalties from the Department of Health and Human Services (HHS) due to data breach. The lost personal information takes time to recover and leads to loss of trust.

According to the recent survey, healthcare data breaches can also push patients away from the affected organization. TransUnion conducted an online survey of around 1200 US adults who received medical care.

“The hours and days immediately following a data breach are crucial for consumers’ perceptions of a healthcare provider,” TransUnion Healthcare President Gerry McCarthy said in a statement. “With the right tools, hospitals and providers can quickly notify consumers of a breach, and change consumer sentiments toward their brand.”

According to the survey-

  • Sixty-five percent of surveyed adults said that they would avoid providers that experience a healthcare data breach
  • Forty-six percent of those surveyed said they expect a notification within one day of the breach
  • Thirty-one percent said that they expect to receive a response or notification within one to three days
  • Seventy-three percent of patients ages 18 to 34 said they were likely to switch healthcare providers after a data breach

“Older consumers may have long-standing loyalties to their current doctors, making them less likely to seek a new health care provider following a data breach,” McCarthy said. “However, younger patients are far more likely to at least consider moving to a new provider if there is a data breach. With more than 80 million millennials recently entering the healthcare market, providers that are not armed with the proper tools to protect and recover from data breaches run the risk of losing potentially long-term customers.”

Get your personal as well as office laptops encrypted by Alertsec

Unencrypted laptops present a major risk of data loss. 80% of information theft is due to lost or stolen laptops and other equipment. About 50% of network intrusions are performed with credentials gathered from lost or stolen devices. The penalties for a data breach are severe not only in terms of the monetary fines imposed on the organization, but also the potential loss of trust from customers and suppliers. Encryption software greatly enhances the security of your organization’s data as the information is not compromised if a laptop is lost or stolen.

Alertsec Xpress is the full disk encryption service that delivers a mobile data protection system for all information stored on laptops used throughout your organization.

Sacred Heart Health Systems suffers billing data breach

March 19th, 2015

Florida facility of Sacred Heart Health Systems suffered data breach when its third party vendor experienced email hack. The affected information includes patient names, dates of service, dates of birth, diagnoses and procedures, billing account numbers, total charges, and physician names. Along with above information, 40 patients’ Social Security numbers were also compromised.

“Upon notice of the incident, Sacred Heart, in cooperation with our billing vendor, immediately launched a thorough investigation into the matter,” according to the company statement. “Sacred Heart engaged computer forensics experts who were able to conduct an analysis of what information was included in the affected e-mail account.”

According to the reports, third party billing vendor employee’s e-mail username and password were compromised because of this incident. The Facility is trying to solve the loopholes in the email system to avoid such incidents in the future. It is working with email service provider to evaluate how to enhance its “already robust security program.”

According to the statement, Sacred Heart said that it will offer complimentary identity monitoring and protection services for patients whose Social Security number was affected. As soon as the incident came to notice, the access of employee username and password were immediately shut down.

Get your personal as well as office laptops encrypted by Alertsec

Unencrypted laptops present a major risk of data loss. 80% of information theft is due to lost or stolen laptops and other equipment. About 50% of network intrusions are performed with credentials gathered from lost or stolen devices. The penalties for a data breach are severe not only in terms of the monetary fines imposed on the organization, but also the potential loss of trust from customers and suppliers. Encryption software greatly enhances the security of your organization’s data as the information is not compromised if a laptop is lost or stolen.

Alertsec Xpress is the full disk encryption service that delivers a mobile data protection system for all information stored on laptops used throughout your organization.

 

Online application glitch may lead to data breach

March 7th, 2015

A nonprofit organization, Painted Turtle based in California which runs a camp for children with life-threatening diseases and their families free of charge suffered data breach when some personal information may have been exposed because of online application glitch.

The affected information includes names, addresses, Social Security numbers, driver’s license numbers, personal medical information, and employment information.An error in the database of the painted Turtle’s online application server for campers and volunteers caused the data breach. Bank account and credit card information were not present on the server.

“We immediately brought the database offline to prevent anyone from being able to access your records,” Maher wrote. “Also, in an effort to prevent similar data breaches in the future, before bringing the system back online we updated our database’s code to prevent the issue from occurring again.”

According to the statement on the website:

Your information would not have been viewable unless a specific chain of events occurred.

Specifically: (1) you would have had to identify someone as a Reference in your application in 2013–2014, and (2) that person would have had to begin filling out an application as well, and (3) while that person’s application (and your application) was still pending, (4) they would have had to access their pending application and click “show related profiles” and your name. Again, your information would not have been accessible to anyone outside of the persons you listed as References in your application.

We became aware of this issue on January 12, 2015. As soon as this error was brought to our attention, we began taking steps to address and mitigate the risk to you. We immediately brought the database offline to prevent anyone from being able to access your records.

Get your personal as well as office laptops encrypted by Alertsec

Unencrypted laptops present a major risk of data loss. 80% of information theft is due to lost or stolen laptops and other equipment. About 50% of network intrusions are performed with credentials gathered from lost or stolen devices. The penalties for a data breach are severe not only in terms of the monetary fines imposed on the organization, but also the potential loss of trust from customers and suppliers. Encryption software greatly enhances the security of your organization’s data as the information is not compromised if a laptop is lost or stolen.

Alertsec Xpress is the full disk encryption service that delivers a mobile data protection system for all information stored on laptops used throughout your organization.