Lisa Madigan

Improper disposal of paper documents leads to Lawsuit

May 12th, 2015

A lawsuit was filed against a Chicago area storage company, after it allegedly exposed sensitive patient information by dumping paper records in a public dumpster. Illinois Attorney General Lisa Madigan filed a lawsuit when improper disposal of paper records breached patient names, dates of birth, Social Security numbers and other sensitive personal information.

FileFax Inc. “failed to provide safe, secure and proper collection, retention, storage and destruction of Suburban Lung records, Madigan explained.

“This company brazenly violated the law and jeopardized the personal information and privacy of thousands of Illinois residents,” she said.

Earlier, Suburban Lung Associates had contracted with FileFax to maintain and destroy patient medical records. Affected individuals had been patients at Suburban Lung Associates. The facility operates in numerous north and northwest suburban Chicago locations.

According to Madigan, FileFax violated Illinois’ Personal Information Protection Act. The act was passed to ensure consumers’ personal information protection in the state. The lawsuit states that the company violated Illinois’ Consumer Fraud and Deceptive Business Practices Act. According to the lawsuit statement, in some instances, FileFax disposed of Suburban Lung records in an unlocked garbage dumpster outside of its facility that was accessible to the public.

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