Posts Tagged ‘NHS Trust’

NHS breaches Data Protection Act by posting patient info online

October 31st, 2011

We talked in one of our last posts about how often patient data is getting compromised these days. Just when we thought there won’t be another breach related to patient data, we are proved wrong! The following news item talks again about patient data loss and that too due to negligence of the staff at National Health Service (NHS) Trust.

It appears that NHS staff has been breaching the Data Protection Act (DPA) by posting private patient data and photographs on Facebook. Data breaches took place across the country between July 2008 and July 2011. Civil liberties group Big Brother Watch submitted Freedom Of Information requests which showed that there were 806 separate data breaches at 152 NHS trusts during the above mentioned period. The report states that more than 20 incidents of patient information was posted on social networking sites and 91 cases where NHS staff was caught viewing details of colleagues.

Consequence of the data breach

Around 100 staff members were dismissed due to breach of Data Protection policy.

What does the Director of Big Brother Watch have to say?

‘This research highlights how the NHS is simply not doing enough to ensure confidential patient information is protected.’

The above shows that data breaches in the NHS are proving to be a ‘major problem’. ”The information held in medical records is of huge personal significance and for details to be disclosed, maliciously accessed or lost represents serious infringements on patient privacy.”

He further added: “It is essential the NHS is transparent about these incidents and failing or refusing to disclose that a data breach has taken place is unacceptable.”

Big Brother Watch feels that the NHS does not have a robust data security policy in place to ensure patients’ privacy is protected. It is of the opinion that such cases are going to keep increasing as more and more NHS staff members are going to get access to the new computer database having patient information. This new database called ‘The Summary Care Record’ will provide GPs, hospital doctors and paramedics immediate data about patients, such as allergies or medications.

NHS logo

NHS guilty of data breaches. Patient data compromised

Incident at the Nottingham University Hospital NHS Trust

A member of medical staff took a photograph of a patient in bed and showed it to friends on the social networking site. Needless to say, the member was dismissed.

What is being said about tightening of data security?

Information Commissioner’s Office said: “We continue to work with organizations from across the NHS to improve the security of patients’ information and will consider taking action where it is clear that an organization has failed to meet its legal obligations.”

Health Minister Simon Burns added: “We have issued clear standards and guidance to the NHS about what needs to be done to keep patient records secure and confidential. Individual NHS organizations are responsible for ensuring their staff understand and follow that guidance.”

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Royal Wolverhampton Hospitals NHS Trust looses patient records

August 26th, 2010
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Yet another NHS Trust has been found in breach of the Data Protection Act (DPA) after it lost sensitive patient records stored on an unencrypted CD.

Information Commissioner’s Office (ICO), the data security watchdog explained that the Royal Wolverhampton Hospitals NHS Trust lost a CD containing over 100 records from the Intensive Care Unit of New Cross Hospital’s Heart and Lung Unit.

The lost CD which was unencrypted with no password protection was later found at a bus stop near the hospital. “The fact that this information was several years old is of no consequence – patients’ personal data should always be handled in accordance with the Data Protection Act,” said Mick Gorrill, head of enforcement at the ICO. “I am pleased that the Trust has agreed to take remedial steps to ensure such an incident does not happen again,” he added.

The trust and ICO have been unable to determine how or why the CD was made. The Trust has agreed to sign a formal undertaking with the ICO to ensure similar incidents do not occur in the future. This will involve better staff training in data protection and ensuring patient charts released to consultants are signed for and chased up for return every week.

Though the matter has been put to rest now, security vendors have a different take on the incident altogether. Mark Fullbrook, UK and Ireland director at Cyber-Ark, argued that it is lucky to have escaped without a fine.

“What’s particularly disappointing in this case is that, with so many better-enabled devices and means of storing information, should this highly sensitive information have really been held and transported by CD?” he added. “The Trust couldn’t even explain how and why an unprotected CD with patient records was produced in the first place.”

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