OptumRx

Stolen laptop and data breach

April 14th, 2016

Laptop theft can lead to data breach. OptumRx, the pharmacy care branch of a health services and technology company in Minnesota suffered data breach due to the theft incident. An unencrypted laptop was stolen from an employee’s vehicle in Indianapolis, Indiana as per the reports. OptumRx mentioned that laptop belonged to an unnamed vendor who provides home delivery services to patients.

Affected information included names, health plan names,addresses, prescription drug information, and prescribing provider information. For some individuals, dates of birth may have been exposed.

It also confirmed that Social Security numbers, credit cards, and other financial information was not involved.

Company did not specify the number of affected individuals. Also, Office of Civil Rights data breach portal didn’t mention the number of individuals affected by the security incident.

OptumRx has now contacted local authorities and launched an outside investigation. It has also mailed notification letters to potentially affected individuals.

“In addition, we have worked with the vendor to put immediate and additional protections in place to prevent the occurrence of similar incidents in the future,” explained OptumRx’s notification letter. “These measures include additional security requirements on laptops they use for OptumRx work, training and reinforcement of existing policies and practices, and further evaluation of additional safeguards.”

The company is also working with local law enforcement. Vendor is asked to put in place additional levels of protection for its laptops. One free year of identity theft protection services is also offered to individuals. It is supplying each with a one-year subscription to LifeLock.

LifeLock subscription includes following facilities to users:

  • Identity Threat Detection and Alerts:

With this service, LifeLock actively monitors an extensive online network for attempts to use your personal information. Whenever suspicious activity is detected, user will receive an alert via email or phone.

  • Wallet Protection

It also provides services for missing wallet. It has asked users to just call— anytime, anywhere—and LifeLock will help cancel or replace the contents to stop fraudulent activities. Coverage under this scheme includes credit and debit cards, Social Security cards, driver’s licenses, insurance cards, checkbooks and travelers checks.

  • Address & Verification

Impersonating can be done and Identity thieves can redirect your mail, containing financial information and providing a fraudulent new address. LifeLock monitors these such kinds of requests and notifies the user.

  • Black Market Surveillance

Identity thieves also get involved in illegal buy, sell and trade sensitive personal information on black market Internet sites. LifeLock now patrols over 10,000 criminal websites. Any suspicious activity is  notified to the user.

  • Pre-Approved Credit Card Offers

LifeLock works with bank to reduce emailing to affected individuals to avoid identity theft.

  • LifeLock Member Service 24/7/365

Sign in to your secure member portal at LifeLock.com is available all the time.

————————————————————————————————————————————————————-

Alertsec is the full disk encryption service that delivers a mobile data protection system for all information stored on laptops used throughout your organization.