Pennsylvania Dutch Country

Computer server goes missing

November 20th, 2014

A subsidiary of Pennsylvania-based health insurer Highmark Inc., Visionworks is facing potential data breach when its computer server went missing from Annapolis store.  Though safeguards and measures exist, incident like this happens when there is negligence in handling computers and data storage devices.

According to the reports, server consisted of partially encrypted Protected Health Information (PHI) which doesn’t includes Social Security numbers. The total of the affected patients stands at 75,000 customers. According to the Visionworks, Customer credit card numbers were encrypted.

Lisa Martinelli, the chief privacy officer for Highmark Health told that company is currently in the process of notifying affected patients. She also told that customers are offered free credit monitoring for one year.

According to the Statement:

An investigation is currently underway to locate a missing database server, which was replaced on June 2, 2014 during scheduled upgrades.

While the location of the server has yet to be determined, it is believed to have been sent to one of the store’s local landfills along with other miscellaneous refuse. At this time, there is no reason to believe that any of the information residing on the server has been accessed or used inappropriately.

In resolving this issue, Visionworks will comply with the state and federal notification requirements as provided by the HITECH Act of 2009.

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