Microsoft is urging users to who haven’t installed it yet to hold off on MS13-036, a security update that the company released earlier this week to fix a dangerous security bug in its Windows operating system. The advice comes in response to a spike in complaints from Windows users who found their machines unbootable after applying the update.
The MS13-036 update, first released on Tuesday, fixes four vulnerabilities in the Windows kernel-mode driver. In an advisory released April 9, the company said it had removed the download links to the patch while it investigates the source of the problem:
“Microsoft is investigating behavior wherein systems may fail to recover from a reboot or applications fail to load after security update 2823324 is applied. Microsoft recommends that customers uninstall this update. As an added precaution, Microsoft has removed the download links to the 2823324 update while we investigate.”
The problems with the patch appear to be centered around Windows 7 and certain applications on Windows 7, such as Kaspersky Anti-Virus. Microsoft has issued instructions on how to uninstall this update in the “resolution” section of this advisory.
Update, Apr. 23: Microsoft has re-released the problematic security update to address the problems that some Windows users were experiencing with the MS13-036 patch. The new update, KB62840149, replaces the faulty one, which was KB2823324.
Get your personal as well as office laptops encrypted by Alertsec
Unencrypted laptops present a major risk of data loss. 80% of information theft is due to lost or stolen laptops and other equipment. About 50% of network intrusions are performed with credentials gathered from lost or stolen devices. The penalties for a data breach are severe not only in terms of the monetary fines imposed on the organization, but also the potential loss of trust from customers and suppliers. Encryption software greatly enhances the security of your organization’s data as the information is not compromised if a laptop is lost or stolen.
Alertsec Xpress is the full disk encryption service that delivers a mobile data protection system for all information stored on laptops used throughout your organization.