Posts Tagged ‘stolen laptops’

Advice on security for small/medium sized organisations

November 16th, 2009

We’ve talked about the The Information Commissioners Office (ICO) several times here, most recently in Encrypt Before the Law Smacks It On.  We talk about the ICO because it is one of the few governmental agencies, anywhere in the world, that has real legal powers to ensure that organizations keep private data secure.  Knowing the quality of work that the ICO has created it is intriguing to see their latest project.  The ICO is soliciting bids for a project to research and produce a report on the availability of advice on information security for small/medium sized businesses (SMBs).

The ICO says that “The aim of the project is to establish whether there is appropriate advice available on keeping personal information secure for small to medium sized organisations.”  They want to understand what authoritative advice is available and how these information can best be made accessible to these small organizations.

Government Report on Security for SMB Organisations

On the one hand you have to wonder if the world needs another government report.  But on the other hand I think back the number of small and medium sized businesses that have been featured within the electronic walls of this blog alone. When you read through the ICO enforcement page you will spot some large businesses like UPS – but there are many small businesses like a sole medical practitioner or small government agencies that have fallen prey to unsecured and unencrypted data.

A great deal of the ICO’s enforcement efforts concern the loss of personal data – most often the media which is not appropriately encrypted. In theory, Large organisations, whether in the public or private sector, should have the resources to enable them to either maintain an ‘in-house’ security capacity or to obtain support from those with specialist security expertise.

What is much less clear is whether there is sufficient advice and resources available for smaller organisations.  While the organizations themselves might be smaller, some of them will hold vast repositories of personal information – on par or greater than a large organization.  But it is the rare small organization that has the resources to afford to either retain ‘in-house’ specialists or to pay for the support of security consultants.

Just because you are small, it does not mean your database is small!

While we are months away from this report, indeed we are at least a month away just from the selection of the organization to handle this study, we can only hope that this study will highlight the value that security via software-as-a-service (SaaS) brings to the table.

Many large organization select SaaS tools like Alertsec to ensure the security of their hard drives; making a selection that is highly cost-efficient.  However, if services like Alertsec did not exist, these large businesses would find other ways (albeit more expensive ways) to address the security issues. SMB often have a different challenge in that they have little to no budget for critical security projects.  They might, and often do, think that they have no options.  Only when they see the cost of ownership data to they realize that security and encryption are indeed possible in their small and underfunded world.

Software as a Service fits SMB

Hopefully, when the report with “advice on security for small/medium sized organisations” comes out in 2010 it will recognize the considerable options and benefits that SaaS provides for small and medium sized organizations.

Your data is your data, no matter where it is

October 26th, 2009

laptop-puzzle-pieceWith some of the most stringent reporting requirement regarding data breaches, the tiny state of New Hampshire (population 1.3 million) in the northeastern United States is turning into the place to go to learn about data breaches.   The latest news on how a “laptop left on plane put pension fund participants at risk” is an interesting tale about how security does not stop at your firewall – indeed security is a piece of most every business puzzle.

Party A does not encrypt and loses data owned by Party B

This story is a bit hard to follow but essentially on June 14 an employee of the Verso Paper Corp. left a company laptop behind on an airplane.  One their laptop were two documents that contained the names and Social Security Numbers of some former and current participants in the PACE Industry Union-Management Pension Fund (PIUMPF). According to a letter (pdf) sent to the New Hampshire Attorney General’s Office, it seems that PIUMPF had provided Verso with the data as part of a discussion relating to the possible merger of Verso’s pension plan into PIUMPF.

So say you are the IT manager at PIUMPF and perhaps if you have secured and encrypted all your data – you are sitting safe and pretty.  But your company’s data is shared with Verso and they don’t have nearly as good security – their laptops are not encrypted and as this case highlights – a third party can bring you down from a security perspective.

You can’t just encrypt, You have to educate

Alertsec has written and talked about this many times.  What your partners do matters: from Software-As-A-Service vendors who host your data to the company, to the company that carries your backup tapes to a vault to business partners that gain access to some or all of your data. When it comes to security, the actions of your partners matter.

Any other vendor that will come in contact with your confidential data has to be asked to follow the same stringent security protocols that you use.  However, the decision to share data may occur outside the confines of the IT world.  This is a key reason why it is not just enough to secure and encrypt your organization’s PCs – you have to ensure that your senior leaders understand the security issues of data sharing.

Encryption is the only secure way to protect your information

It might seem pushy to ask questions about a business partner’s security procedures – but the case with Verso Paper  highlights why you have to be proactive and specifically tell business partners what you mean by security. If the unthinkable actually happens and your business partner loses a computer with your laptop, a tool like Alertsec Xpress ensures that the information is protected at all times and cannot be compromised which ensures you complete peace of mind.

Encrypt Before the Law Smacks It On!

October 22nd, 2009

The Information Commissioners Office (ICO) is the UK’s independent authority set up to promote access to official information and to protect personal information.  The ICO has legal powers to ensure that organizations comply with the requirements of the Data Protection Act.  The ICO is an outgrowth of the The Data Protection Act 1998 which has helped to encourage businesses to step up and take action to ensure appropriate protection of data. The ICO, which is responsible for enforcing the Act, has shown great success in getting organizations to cooperate after DPA violations.

Information Commissioners Office Enforcements

Reading through the ICO enforcement page is like reading an advertisement for encryption software.

  • 14 September 2009 – Billing Pharmacy Ltd, theft of an unencrypted computer containing sensitive personal data for around 1,000 customers.
  • 4 September 2009 – Sandwell Metropolitan Borough Council, an unencrypted memory stick was lost by an employee.
  • 21 August 2009 – London Borough of Sutton, theft of two unencrypted laptops.
  • 20 August 2009 – Repair Management Services Ltd (formally MVRA), theft of an unencrypted laptop containing the personal information of approximately 36,800 individuals.
  • 12 August 2009 – UPS Limited, an unencrypted password-protected laptop was stolen containing the payroll data of approximately 9,150 UK based UPS employees.
  • 28 July 2009 – Imperial College Healthcare NHS Trust at St Mary’s Hospital, South Wharf Road, London, theft of six unencrypted laptop computers (two incidents)
  • 28 July 2009 – NHS Lothian, theft of an unencrypted memory stick
  • 28 July 2009 – London Clubs International Limited, theft of an unencrypted laptop containing the data of approximately 26,000 customers.
  • 14 July 2009 – Chelsea & Westminster Hospital NHS Foundation Trust – theft of an unencrypted USB memory stick containing personal data relating to 143 of the Trust’s patients.
  • 14 July 2009 – The Hampshire Partnership NHS Trust, theft of an unencrypted laptop computer, containing the personal data of 349 patients and 258 members of staff.
  • 14 July 2009 – The Royal Free Hampstead NHS Trust, loss of an unencrypted computer disk containing personal data relating to some of the Trust’s patients.
  • 14 July 2009 – Surrey and Sussex Healthcare NHS Trust, theft of two unencrypted laptop computers containing personal data relating to 23 and up to 80 of the Trust’s patients respectively.

Password protected laptops are not secure

Referring to the UPS case noted above, Mick Gorrill, Assistant Information Commissioner with the ICO, said ‘Password protected laptops are not secure. I urge all organisations to restrict the amount of personal information that is taken off secure sites. I am pleased that UPS has encrypted its laptops and smartphones, and I urge other organisations to follow suit.”

Encryption is the most Affordable Security Approach

In all these cases, the breaches are clear examples where had data security measure like laptop encryption software been used; the entire incidents could have been avoided.  There are so many benefits to encryption; it is so affordable; it is so obvious – yet as the ICO enforcements show – we are a long way from universal laptop encryption.

In each of the cases noted here, the organization implement encryption policies as part of the enforcement with the ICO – and I bet each of them wished they had  implemented the same policies on your own, ahead of the law!

The Number One Reason for Security Breaches – Stolen Computers

April 24th, 2009

Earlier this month Josue wrote a blog about  your company’s name on the list of security breaches. That got me wondering “Is there actually a list?” and, if there is a list, what really are the causes of security breaches?

Well, a little bit of research led me to the Open Security Foundation’s DataLossDB and sure enough they have very detailed statistics on security breaches.  While they have a little bit of data from 2003-2005, they have really been effectively collecting data from 2006 and forward.  They are able to obtain information from police reports, news articles and most importantly when companies make public disclosures of breaches (as is required in a number of locations).

The chart below is based on 1,846 incidents.  When you add stolen computers with stolen laptops you get 29% and this is the single largest reported reason for security breaches.  Hacking attempts may get more newspaper space – but they continue to trial the issues of theft.

Looking at the data, there are 5 reports of stolen laptops for April 2009.  The month is not even over yet and they have reports from both Great Britain and the United States.  The US reports are from coast to coast with Georgia, New Hampshire and California – not to mention you have to leave the US mainland for the fourth report by the Hawaii Department of transportation.

Also, it is important to realize that sales of desktop computers have been declining as purchases of laptop computers and the newer and smaller netbooks are on the rise. Thus there is every reason to believe that the 22% of the issues being related to stolen laptops is only going to increase.

Now, if Alertsec has their way, while the number of thefts might rise we would actually see a decline in actual security breaches.  Consider this data as you make plans as to when and how to encrypt the laptops your own or support. Is it now time past the time when you should be protecting the laptops that you are responsible for!