Posts Tagged ‘Technology’

Some of Our Happy Customers

March 20th, 2010
Hierarchy of Customer Satisfaction Needs
Image by gumption via Flickr

At Alertsec, we always strive hard to provide the best-in-class products to our customers. One example of that is our path breaking ‘Alertsec Xpress Service‘ for our customers. As a result we always receive words of appreciation from our kind customers. It is certainly very encouraging and helps us to perform better & delivery quality !

Here is a look at what some of our customers have to say about us & our products :)

Daniel Berholc – Vice-CTO, Tradedoubler

Alertsec Xpress is a very easy and convenient service which enables us to secure valuable information on our laptops. Through the Alertsec Xpress service our laptops are secured in just a few minutes.

About TradeDoubler: TradeDoubler is a Pan-European performance-based digital marketing company offering a range of products and services to optimise return on investment.

Mr S. Hellberg – IT Manager, BTS

We at BTS work closely with our customers’ management teams and have offices all around the globe. The information stored on our PCs is critical to both our customers and us. The managed service offered by Alertsec Xpress fits us perfectly, as we like to minimize both our support and deployment effort, and still have optimal security!

About BTS: BTS is a world leader in developing and delivering customized business acumen simulations.

Mr T. Bill – CEO, ORC Software

When I moved from my previous position as CEO of Pointsec’s owner Protect Data to running Orc Software, it was of course natural for me to protect the information on our laptops. To download and install Alertsec Xpress via the web was both easy and quick. It was a very positive experience.

About ORC Software: ORC Software provides technology for advanced trading, market making and brokerage.

Mr N. Vinberg – CEO, Björn Borg

Securing our information on laptops as a service gives us great flexibility, as we can add/subtract users on a monthly basis and as we’re growing fast right now, it only underlines the need for flexibility. Alertsec Xpress has found the ultimate way of deploying the protection via the web. To sum up it is an easy and flexible and cost effective solution for our organization.

About Bjorn Borg: Björn Borg is a Swedish company that owns and develops the Björn Borg brand. The brand is recognized for high-quality products and creative and innovative design.

About Alertsec

Alertsec is the frontrunner in offering hard disk encryption as a fully managed service. We provide protection for all information stored on laptops and PCs in an easy, convenient, and cost-effective way.

By using industry leading Check Point Full Disk Encryption (former Pointsec) software, Alertsec has created a web based encryption service that radically simplifies deployment and management of PC encryption.

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Computer Security Demands Tech Savvy Employees

February 25th, 2010

You have probably noticed a common theme in all our posts- the importance of security for businesses. It’s no secret that practically any company which uses computers is at risk of becoming a victim of cyber attacks and hacking. Organizations need to invest in the correct blend of security software which increases their protection and helps keep intruders away from their data. Unfortunately, there’s another consideration which has to be taken into account: computer security demands employees who understand technology.

Studies continually show that  people are still the weakest link in computer and Internet security. Poor password choices, combined with a weak understanding of technology, are usually the culprits which allow massive data breaches and attacks to succeed. Employers have to work out a security strategy which takes the computer knowledge of their employees into consideration.

Computers Jargon is Complicated

There’s no denying that computers aren’t always the easiest to understand, particularly for some older generation workers. Many have trouble figuring how to use a computer for its basic functions and don’t even take security into consideration. Even more advanced users can find computer terminology tricky and not bother to learn anything about it. An article from Reuters captures the problem perfectly:

Computer jargon, a “tick box” culture and unimaginative advertising are discouraging Internet users from learning how to protect themselves online.

Faced with such gobbledegook, many of the world’s nearly 2 billion Internet users conclude that security is for “experts” and fail to take responsibility for the security of their own patch of cyberspace — a potentially costly mistake.

Some developers are making a move towards creating more user-friendly computer software but this doesn’t mean it’s time to relax. A lot of proprietary and specialized software is still challenging to understand. Occassionally, developers can even add to the confusion- take for example the troubles caused by Adobe’s security updates. Companies need to take charge and face the problem head.

Solutions for Companies

Unfortunately, there’s no easy fix to the problem. Companies will have to explore several solutions to find which one works best for their employees.

  1. Hire tech savvy employees
  2. Run educational workshops
  3. Choose the correct mix of security software

Ideally, businesses would be able to implement all three solutions to create an extremely secure business environment. However, most organizations have a specific budget in place and need to work within its constraints. Exclusively hiring tech savvy workers can be costly as in many cases, they’ll require a higher salary. It also may be complicated to find workers with an in depth understanding of security for certain jobs. Educational workshops can be effective but often have mixed results. It’s challenging, if not impossible, to quantify their value; there’s no real way to measure if an employee is truly ready for the dangers of the Internet after training. Additionally,these workshops usually have to be outsourced and can be costly.

Using the correct type of computer protection is usually the most affordable and reasonable option. By choosing the correct products, businesses can use software which requires minimal interaction yet fully protects users. It’s important to implement encryption software as part of the security package and we feel that Alertsec Xpress is a top candidate for the role. Our full disk encryption service is easy to install and manage; it also require very little additional use from employees. Best of all, it’s affordable and can complement hundreds of other anti-virus suites perfectly. To start countering employees who don’t understand computer security, start a free trial now!

Further Reading
People Are Still The Weakest Link In Computer And Internet Security, Study Finds [Science Daily]
Computer jargon baffles users, hinders security [Reuters]