U.S. Secret Service had earlier alerted Dairy Queen for a possible data breach related to the Backoff point-of-sale malware. According to the reports, Dairy Queen acknowledges that “customer data at a limited number of stores may be at risk.”
“We are gathering information from a number of sources, including law enforcement, credit card companies and processors,” the company told as they don’t know the affected number of locations.
At one credit union in the Midwest, more than 50 customers suffered with credit card fraud soon after using their credit and debit cards at Dairy Queen locations.
Dairy Queen spokesman Dean Peters that the company has no policy in place requiring that franchisees notify Dairy Queen in the case of a security breach. “At this time, there is no such policy,” Peters said. “We would assist them if [any franchisees] reached out to us about a breach, but so far we have not heard from any of our franchisees that they have had any kind of breach.”
“Franchise owners and operators will have a harder time locating malicious software — those equipped to detect, contain, and eradicate miscreants from their systems are the exception, not the rule,” he said.
Alertsec strengthens security
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Organizations, especially corporate giants, have to have an information security policy in place that proves they have taken necessary steps and measures to safeguard the information they gathered. If these policies are not adhered to, the regulators may prosecute.
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